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| Sample Screen 4 of
13
UNDERSTANDING DISABILITY AND GOOD PRACTICE 'ETIQUETTE' Generally • Focus on what a person says NOT how they look or sound. • Do not make assumptions about what the person can or cannot do. • Offer assistance to a disabled person if you wish, but wait until your offer is accepted before you help. Then ask how the person wishes you to assist - don’t assume you know the best way. This is a very important tip! • Talk directly to a disabled person not through a facilitator, personal assistant or interpreter who may be with them. • Don’t avoid eye contact. |
