|
|
|
|
||
| Sample Screen 5 of
13
UNDERSTANDING DISABILITY AND GOOD PRACTICE 'ETIQUETTE' Generally • Don’t pretend to understand if you don’t. • Avoid personal or negative questions about a person’s impairment - 'what’s wrong with you?'or 'were you born like that?' Decide what you really need to know - eg 'do you have any particular access or communication needs that I should be aware of?' • Don’t make assumptions that people are non-disabled if their impairment isn’t obvious, for example tell everyone about lift access rather than just pointing out where the stairs are. • Be patient if someone needs more time. |
